Online Support Plans

Get ongoing support from our highly experienced team with one of our support packages.
Peace of mind that we are available to help you with any systems issues as they arise.

New Item
  • No of Support Hours
  • 5 Hours
  • 10 Hours
  • 20 Hours
No expiration

There is no expiry date to support plans.

Time Allocation

Clients who take out a prepaid support plan have the time allocated to their account, which is consumed in 15 minute increments.

Report Update

Once the plan is used up, a report is sent to the client detailing the work done, when and by whom.

Create Support Ticket

Support tickets can be created by sending an email to

Online Assistance

Are you experiencing technical issues and require immediate assistance? Here are some options:

Remote Access

Our IT technician will access your device remotely to troubleshoot issues and perform other tasks.

Online Meeting

Secure online meetings with audio and video options, share screens, hold web conferencing and more.

Change Requests

Fill out this form if you have a new project or changes to existing project/work request.

Have technical questions?