We are CRM Experts

We are CRM consultants based in Australia and New Zealand. We apply our extensive experience with digital automation and workflow improvement to help streamline almost every area of your business.

From data capture to automated processes, we’ll plan, implement and support the digital solutions you need for a more efficient and productive business.

The services we provide are tailored to meet the needs of your company, your team and your customers.

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Years as Zoho Partner
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zoho advanced partner in new zealand and australia

Trusted New Zealand Zoho Partner

A1CRM is a business consulting firm that sells, enhances, deploys and supports effective business improvement and growth solutions. Focused on process improvements, our team of skilled experts integrate the capabilities of the Zoho App suite with other business systems, streamlining operations from day-to-day user activity right up to management reporting.

Why A1CRM?

    1. We are CRM and integration experts. We leverage the latest technology to help your business be more productive. We specialise in:
        • Requirements Analysis and Process documentation
        • Consulting and Digitisation of Business Processes
        • 3rd Party Solution Integrations
        • CRM Implementation
    2. We have industry experience. We have delivered successful projects across many industries like Finance, Health, Legal, Property and Wholesaling
    3. We are result-driven. We consult and provide solutions that will add value to your business. Be it addressing pain points or enhancing existing processes where you can feel and see the results.We explore every option with an open mind with the whole-of-systems thinking, with the focus on delivering solutions that are best practice but also best fit for your team.
    4. We empathise. We listen to you to uncover your actual needs to provide and deliver meaningful solutions.
    5. We are open and honest. We want to create long term relationships so we collaborate and communicate often to let you know the status of your project or if there are any potential issues or limitations.
    6. We want to empower you so you can focus on your core business and remove distractions. We want and encourage you to own your system.

ZOHO EXPERTISE

zoho apps expertise

Why do you need a Certified Zoho Partner?

To ensure a successful implementation of Zoho CRM, it’s important to have an expert who has the required skills and experience. A Zoho Partner enables customer success by identifying and implementing the right set of Zoho tools to address the unique needs of each business.

A1CRM is a Zoho Advanced Partner in Australia and New Zealand. With over 25 years of experience, we provide a unique customer experience and deliver outstanding business scoping, implementation, sales and support services.

We pride ourselves for providing personalised service and creating custom solutions that will address their unique business needs. We ensure our clients that they get the best value in the solutions we provide.

Accessible – Locally Available

Focused on your Business

Cost-Effective

Custom-fitted Solutions

Ongoing Support

We are the leading and most experienced Zoho Partner in New Zealand with over 25 years of experience.

There are only 2 Zoho Advanced Partners in New Zealand, and we are one of them.

Our Process

Assess

We’ll get to know your business with our one-hour free consultation. Discover and assess your business’ pain points, challenges, work processes from lead management, sales processes, capacity planning, risk assessment and more. Once we get hold of these vital information about your business, we can do a white boarding session to literally write up the step by step process of how things should work, as opposed to how they currently work.

Assess_A1CRM

Our Team

Brian Wolstenholme

Brian Wolstenholme

Managing Director – Australia

Brian is the analyst and gets a kick out of reviewing your methods and procedures to determine the best outcomes. With all the right formal qualifications in Operations Management, Organisation Design, Production and Inventory Control, Brian has an unmentionable number of years of experience in business process improvement. Over 20 years’ of that unmentionable number is experience with Maximizer CRM and Zoho CRM. When he’s not engineering time and cost saving process improvements, he’s either hiking, or putting his improvement skills to work at home by renovating. His favourite toys are his sledgehammer and crowbar (but don’t worry, they stay at home when he’s back at work).

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Gursimar Singh Developer Consultants CRM NZ

Gursimar Singh

Software Developer

Gursimar specialises in programming and coding systems. Customising CRM systems to suit individual business requirements and integrating third party extensions, apps, webpages, CRM and/or accounting systems. His attention to detail is second to none.

Blake Guilfoyle

Business Analyst

Blake is currently studying at the University of Queensland, in addition to his significant experience with a suite of Zoho products (CRM, Analytics & Creator) and programming in python, he also brings in-depth knowledge of the Solar PV industry. Outside of work, he is either learning more, hiking, or spending time with his wife and children.

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Richard Price Consultants CRM NZ

Richard Price

Managing Director – New Zealand

Richard has been assisting companies implement Zoho systems for nearly a decade. He has both a commerce and law degree and 25 years of experience in New Zealand and the UK in the corporate sector. He understands the systems required to run a modern business and the processes needed to upgrade these systems. He prides himself on learning every aspect of a client’s business so that he can better assist in mapping Zoho systems to suit the client’s business needs.

Richard enjoys electric RC cars.

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Carmen Zhao

Software Developer

Carmen is a postgraduate majoring in computer science from QUT. Although she finished her bachelor’s degree in Finance from UQ, she has developed a great interest in coding when she was studying some elective units relevant to programming languages. Thus, she decided to pursue a master’s degree in IT, which gives her strong computing and programming fundamentals. As a rookie in this position, Carmen enjoys working with others to bring projects to life. She is committed to continuous learning and improvement, capable of absorbing new knowledge, strategies and processes rapidly and applying them to assigned responsibilities.
When Carmen is outside of work, she enjoys chilling with her cat and doing some exercise activities, like swimming and pilates workouts.
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Yujia Lin

Junior Business Analyst

Originally from China, Yujia moved to Brisbane to obtain her master’s degree in information system from the University of Queensland. She also has a bachelor’s degree in supply chain management from RMIT University. She started to work for this company since 2021, and understands the value of assisting every client with a helpful and cheerful attitude. Yujia in her spare time is either playing tennis or spending time with friends. She is a wombat lover. Her gentle and caring nature will make you feel at ease.

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Krizia Consultants CRM NZ

Krizia Tenorio

Customer Support Manager

Krizia is the engine behind the A1CRM machine in new Zealand. Her experience in Marketing is extensive and her art skills are exceptional. She holds a Bachelor of Science in Commerce Major in Marketing from De La Salle University in Manilla. Krizia is interested in Arts & Culture and Travel.

She enjoys spending time camping with family & friends and inspiring her daughter, through education, towards a life long love of learning.

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Paul Battaini

Business Analyst

Paul brings over 27 years’ experience in the CRM and software industry to the team. Over that time he has worked across all key areas of the software implementations, including support, service delivery, user training, coding, solution selling and project management.  He has helped hundreds of customer ranging from SOHO’s to large corporates, and in a diverse set of industries, to improve their business processes and efficiencies. This success is achieved through thoughtful and experienced attention to individual customer needs and goals.  Paul enjoys taking on new challenges and finding effective and achievable solutions along the way.

He studied Physics, Astronomy and Electrical Engineering before deciding to enter the more fast-paced world of IT.  Since then he has certified as an MCSE and self-taught programming languages like VB and PHP. As a 2nd Dan Black-Belt in Tae Kwon Do, Paul enjoys the outdoors and is a keen reader of popular Science, Maths as well as Sci-Fi.

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What makes us the #TrustedCRMExperts

WE WORK WITH

Have a Project? Let’s Talk!

We are always on the lookout for great clients who are passionate about their products and customers.

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