We Create Effective Solutions to Improve your Business

“I have been dealing with IWT since 2017 and have found Brian and his team to be professional, organised, experienced and friendly. We have undertaken many simple and complex projects on the Zoho platform, all of which have been completed on time and on budget. I would recommend Brian and his team to anyone wanting to migrate to Zoho or further develop their existing Zoho database.”

“Our journey to automation with IWT Consulting has been nothing short of amazing. As a Melbourne company currently in lockdown I have been impressed with the ability to make the decision to leave our office 4 months ago and move the entire administration to working from home. The transition was seamless. Without the work carried out by Brian and his team this would not have been possible. We could not have done this without you.”

“We will save $25,000 to $30,000 in the first year with the elimination of double handling and manually gathering statistics for individual events. The ongoing time savings and the value that it adds to each franchisees business is massive!”

“A1CRM have been instrumental in helping us innovate our business by combining a range of different daily tasks that were done either manually or by using multiply software platforms. We have managed to consolidate our whole CRM system into one central point including customer leads, customer set up, account maintenance, projects, call schedules, all of our marketing campaigns, merchandising visits, customer site audits and tracking of daily customer calls all through Zoho. A1CRM have been there every step of the way and have done a great job in training our staff through the many areas that Zoho have to offer. The ongoing support A1CRM provide is very responsive and effective. A1CRM’s initial ability in understanding our complex business needs then translating our requirements into a tailored system, was very impressive. We have built up our business around Zoho and it is now an integral part of the daily operation of Fruitlink.”

Dandy Air and all other businesses in Victoria were completely shut down for five days, due to a Dan Andrews ‘circuit breaker’ lockdown. This meant all scheduled installations for that period of time had to be re-scheduled in a heartbeat, something like 50 installations across Melbourne. Cindy rang me in a panic, saying the spreadsheet they were using wasn’t able to keep up, and can we implement the capacity planning we had built across Maximizer Software, Inc., Zoho CRM and Zoho Creator more than a year ago (but not yet implemented). Same day, we dropped everything and made a couple of tweaks. Cindy was able to reschedule 50 installations within an hour. With the installers themselves able see their rescheduled appointments on their tablets. Happy Builders, happy installers and happy Cindy. One happy customer, having a celebratory glass of wine, rather than a ‘drown her sorrows’ glass. – Brian’s retelling of Dandy Air’s dilemma

“A1CRM has created an integration between Zoho CRM and Xero, not only for automatic invoice creation, but also a comprehensive purchasing system which enhances the functionality of both Zoho and Xero. This has streamlined our systems & workload significantly, and allowed us to handle increased customer demand easily. We highly recommend Brian and his great team at A1CRM, both technically and with their outstanding customer support. Very easy to deal with, friendly and produce results – nothing seems too hard for them.”